Privacy Policy | Retouching Zone

Privacy Policy.

Scope of This Policy

This policy will be applicable to our website and services only. It is not associated with any third-party websites or services that are associated with us or our websites. 

Image Copyright Policy

Retouching Zone respects intellectual property rights. We protect the copyright of images provided by the clients. Our policy regarding images is as follows:

• We do not use or distribute clients’ images outside our organization without obtaining consent. 
• We may use the images provided by the clients for editing for our portfolio purposes. But we shall take prior permission from the client.
• If you have any dispute or copyright claim, please contact us at info@retouchingzone.com

User Information Collection

Personal Information

Retouching Zone can collect personal information when you visit our website or avail of the services. Personal information includes:

• Contact information such as name, email address, phone number, and mailing address.
• Account information such as username, password, and other credentials. 
• Records of communication correspondence with us. 
• Photos and content that were provided to us for editing.
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Non-Personal Information

We may also collect and retain non-personal user information including:

• Browsing data such as IP address, browser type, operating system, browsing date and time, etc.
• We can track your preferences and activities on our website using cookies and similar technologies to ensure a better user experience.

Whom Do We Share Your Personal Data With?

We respect your privacy. We do not share personal data with anyone for marketing purposes. However, we may share your data in the below situations:

• With trusted service providers who assist us in delivering our service subject to confidentiality agreement. 
• When it is required by law or to protect our rights, privacy, safety, or property. 
• During the merger, acquisition, or sale of assets where your data may be transferred to acquiring entity. 

How Long Do We Process Personal Data For?

We will retain your data as long as it fulfills the purpose. It may include: 

• Retaining for legal obligation
• Resolving dispute
• Enforcing agreement
• For legitimate business purposes

Payment Policy

During making a payment for our services, note the following:

• We use secure payment methods to handle your financial information.
• We secure your payment details following industry standards.
• We may retain your payment records for tax purposes.

Email and Contact Information Privacy

Your email and contact information is important to us. Below is our policy regarding your information:

• We will not trade your contact information to third parties for marketing purposes
• We may use your contact information to send you our service updates, promotional material, and special offers. You may opt out of the subscription at any time. 

Spam Policy

We are committed to maintaining your inbox free of irrelevant emails. Our spam policy is as follows:

• We will not send you emails if you opt out of our email list.
• Our marketing and promotional emails will always have an option to unsubscribe. 
• We will promptly investigate if you complain to us about any unwanted emails. 

What Are Your Rights?

You have below rights regarding your personal data:

• You can access and update your personal data by contacting us. 
• You can withdraw your consent for any specific data processing activities
• You have the right to receive your data in a machine-readable format.
• If you have any concerns about your data practices, you may complain to any supervisory authority.

Detailed Information on the Processing of Personal Data

Google Analytics

We use Google Analytics, a website analysis service provided by Google Inc., to monitor and analyze our website. This tool uses cookies to collect users’ data. You may read Google’s privacy policy here. 

Facebook Ads

We use Facebook Ads to display marketing content to the users. Facebook may collect data through cookies and other similar technologies to show the users personalized ads. Read this to know more about Facebook’s data policy. 

Mailing List or Newsletter

When you subscribe to our mailing list or newsletter, we collect your email address to send you updates, promotions, and special offers. You can unsubscribe at any time by clicking the “unsubscribe” link included in every email.

Contact Form on Website

Our website includes a contact form to facilitate communication. The data you provide, including your name, email address, and message content, is used to respond to your inquiries and provide assistance.

Changes to this Privacy Policy

We may update our privacy policy to adapt our business practices or legal requirements. We will notify you of the changes by posting the latest privacy policy on our website. We encourage you to review this page periodically for the latest information. 

Children Policy

Our services are not directed to individuals under 13. We do not knowingly collect data from children under this age. If you are a legal guardian or a child and believe that your child has provided us with their data, please contact us. We will remove the data from our system. 

How We Use the Data Collected

We collect and use personal data for the following purposes:

• To provide and maintain our services.
• To improve and personalize your user experience.
• To send updates, promotional materials, and special offers, with the option to opt out.
• To comply with our legal obligations.

Definitions and Legal References

In this Privacy Policy:

• Company, We, Us, Our: Refers to Retouching Zone, with its production house located at 18/2, Ring Road, Mohammadpur, 1207 Dhaka, Bangladesh. You can contact us at info@retouchingzone.com.
• Personal Data: Any information that directly, indirectly, or in connection with other information enables the identification of a natural person.
• User: The individual using this website or our services.

Contact Us

If you have questions or concerns about our Privacy Policy or data practices, please contact us.

Email: info@retouchingzone.com