Embarking on your photo retouching journey might bring a host of questions to mind. To help you better understand our services and processes, we’ve compiled a list of frequently asked questions.
We acknowledge you might have queries about our services and company details.
Here are some of the common ones:
Yes, we have a large team consisting of 120 expert image editors who serve the clients 24/7 no matter what the order volume is. Contact us if you have a batch order and enjoy special discounts.
Sure, we specialize in e-commerce product photo editing. We know the requirements of popular e-commerce platforms such as Amazon, Shopify, and eBay and edit your product photos accordingly.
We have a strict privacy policy for clients’ information and files. Additionally, our file transfer system is secure. We ensure 100% confidentiality for clients’ images.
It’s simple - contact us to discuss your requirements and share your images via our secure file transfer system. We’ll get back to you with the edited file within the agreed turnaround time.
Yes, we offer special discounts for bulk and repeat orders. Please contact us with your requirements to enjoy the customer offer.
We provide 24/7 customer support for our international clients. We assign a dedicated client support manager for each client responsible for answering the client's query during the work in progress.
We have served hundreds of clients globally, especially from the USA, UK, Canada, Australia, Germany, and other EU countries.
We specialize in e-commerce product photo editing. Apart from e-commerce, we edit photos for many other industries such as automotive, real estate, food, furniture, and beauty.
Yes, our average delivery time for a free trial is 6 hours. If we take more time, we’ll provide the time estimate before starting the work.
Retouching Zone has been working in the industry since its inception in 2013. We have worked with 1600 clients so far around the world providing them top-notch image editing services.
Sure, we accept customized image editing requests such as specific branding or e-commerce platform requirements. Please contact us regarding your editing needs.
We offer flexible payment options such as credit card, PayPal and direct deposit. If you need any assistance regarding payment, please contact us.
Yes, we offer direct FTP transfer to ensure a secure upload and download of large-volume images. We’ll share the FTP transfer details after order confirmation.
We accept all the popular file formats including JPG, PNG, TIFF, PSD, RAW, and EPS. If you have a different format, please contact us so that we can accommodate you accordingly.
Sure, we maintain strict terms of service and privacy policy to ensure the security of the client’s images. We permanently delete all the images after 30 days of the order completion to protect confidentiality.
High volume, lower price - we utilize economies of scale to make our business profitable even at a competitive price. Our product house is based in Dhaka, Bangladesh which is an advantage for us to keep the operational cost lower.
Sure, we will provide all the formal papers and payment documents including an official receipt for your record-keeping purposes. If you have any specific requirements, feel free to ask.
Sure, we ensure on-time delivery for orders with any volume. Turnaround time has never been a challenge for us. However, if we face any issues regarding your order, we will contact you beforehand.
Retouching Zone is the leading provider of eCommerce product image editing & retouching services.
Amazon Photo Editing
Shopify Photo Editing
Ebay Photo Editing
Walmart Photo Editing
Etsy Photo Editing
Ecommerce Photo Editing
Apparel Photo Editing
Fashion Photo Editing
Retail Store Photo Editing
Electronic Photo Editing
Automotive Photo Editing
Real Estate Photo Editing
Footwear Photo Editing
Eyewear Photo Editing
Furniture Photo Editing
Jewelry Photo Editing
Watch Photo Editing
Bicycle Photo Editing
Food Photo Editing
Accessories Photo Editing
240 Dahill Rd, Brooklyn , NY
Priory Road, Flat 70 Priory Court, London E6 1PU
18/2, Ring Road, Mohammadpur, 1207 Dhaka
